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Extended Business Office

HeRO Business Services serves as an extension of your business office. Our methodology ultimately helps to lower the cost of business operations while increasing revenue. Call or write us to see how we can help your business today!

HeRO Business Services is the preferred partner because of our vision for excellence and dedication to quality. We always take a compassionate and professional approach to communicating with your customers/patients while achieving maximum account liquidation.

We offer a customizable and seamless solution that provides proven results for customer/patient collections. Our methodology ultimately helps to lower the cost of business office operations while increasing revenue.



Medical Extended Business Office Services:

Insurance Follow-up
medical account management

Our highly trained team of insurance specialists thoroughly reviews each account placed. Coverage is validated and carrier & patient communication is expeditious and urgent. We have the ability to bill and re-bill to a variety of traditional payors. Our detailed reports provide billing feedback to assist in improving efficiencies on the front end.

Accounts Receivable Clean-up

HeRO Business Services has decades of experience in resolving hospital revenue cycle challenges. We will help you obtain reimbursement on aged A/R accounts. With our technology and best practices, we seamlessly work with any facility to produce proven results.

Insurance Verification

We assist healthcare providers to know whether a patient's insurance is valid before the treatment which helps avoid collection issues and costly write-offs. facilitate's the accurate authorization of services and validation of coverage. Knowing whether the procedure and/or the insurance is valid helps improve the overall revenue cycle.

A/R System Conversion Assistance

HeRO Business Services will help you move from your legacy platform while maintaining account resolution with our conversion services. Because of our extensive hospital experience, our experts will be able to provide you with seamless support. You will be able to maintain cash flow, while your staff focuses on the conversion.